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Student records and security

What we hold about a student, and who can see it.

Written for the people at a school whose job is to ask. Short answers first; the agreement and the detail on request.

Collected, and deliberately not

We hold what an hour record needs. Nothing a school might merely find interesting.

We holdWe do not hold
Name and email addressGrades or transcripts
Program, cohort, placement dates and siteDisciplinary or financial-aid records
Hours, categories and notes about the workAnything identifying a client — there is no field for it
Signatures, evaluations, visits, concernsStudent identification or social security numbers
The title and dates of a site’s agreement or certificateRecordings of supervision or of client sessions

Who can see what

Access comes from a placement, never from a search. Nobody can look a student up.

RecordStudentSite supervisorFaculty supervisorCoordinator
Their own hours and signaturesAll of itTheir students onlyTheir students onlyThe cohort
EvaluationsAll of itTheir students onlyTheir students onlyThe cohort
A concernYesTheir students onlyTheir students onlyThe cohort
Other studentsNeverNeverNeverTheir school only
Parents or anyone elseNo access exists. The student may give anybody a code that shows their finished record.

The agreement with a school

Part C of our Practicum Terms: accepted for the school by the person who starts it, before the school can enroll anyone, and recorded with their name and the date.

  • Purpose

    Records are used to run the placement and for nothing else. Not sold, not used for advertising.

  • No passing on

    We disclose a record to no one without the school's instruction or the student's own action.

  • The school's control

    The school decides who is enrolled and who supervises, and can add a correction or download everything at any time.

  • At the end

    A school that leaves can download what it holds. The student's own copy remains the student's, and a signed record is kept because it is evidence somebody may need years later.

How it is protected

  • Signing in

    A password and a second step on a phone, for every person. No shared accounts, and no password is ever generated and emailed.

  • In transit

    Encrypted connections throughout. No document is uploaded: a site’s agreement is held as its title and dates.

  • A history that cannot be edited

    Every signature and every change is recorded in order. Sealed records cannot be altered by anyone, including us.

  • Backups

    Taken daily, and restored in practice — a backup nobody has restored is a hope.

What we do not claim. We hold no third-party security certification today, and we will not print one we do not have. We will answer your institution's security questionnaire in writing and tell you plainly where the answer is no.

Send us your questionnaire

Or ask for the agreement to read before a call.

TripleRoute Practicum records what was logged and what each person signed. It does not decide whether a program or an accreditor accepts the hours. · What it does and does not do · Student records · Pricing · Paying and refunds · Practicum terms · Request a walkthrough